Welcome to FOLO

At FOLO, we take your financial security and peace of mind seriously. Our goal is to help you organize, manage, and share your NetWorth with confidence. These Terms and Conditions are here to ensure a safe and transparent experience, so you always know your information is protected and your loved ones are supported. With FOLO, you’re not just Organising your NetWorth—you’re securing your future.

FOLO (www.folo.one) part of Finuture Technologies Private Limited a company incorporated under the Companies Act, 2013, having its registered office at Floor 2, Plot 264/265, Vaswani Chambers, Dr Annie Besant Road, Worli Colony, Mumbai, Maharashtra-India, Pin-400030 (hereinafter also referred to as "Company"/ "We"/ "Us"/ "Our") and any end-user of the Services ("You"/ "Your"/ "Yourself"/ "Users").

These terms and conditions govern your use of FOLO’s services and is a legally binding & enforceable contract between the Company and the User, including our support in the transmission of net worth and financial assets for bereaved families or any other situation of transmission required by the user. By using our services, you agree to these terms and conditions in full. We request you to go through them in detail.

‍

PLEASE READ THROUGH THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR PLATFORM

‍

1. OFFERINGS

‍

1.1 FOLO

• Organise NetWorth: Aggregate Data from various Financial and other sources to help individuals have an overview of their NetWorth.
• Share with Ease: Users can easily share their financial information with loved ones and partners, ensuring that key individuals are informed.
• Manage Finances Better: Through the tools, services and extended partners, we will help users manage their finances more effectively.

‍

1.1.1 FOLO PROCESS FLOW

• Company may use one or more partners (direct source or third party) to directly fetch/validate a user's profile (required for functioning or improving user experience).
• We integrate with one or more financial providers that in turn then used to fetch financial information of the users subject to compliance with the applicable laws.
• We may use other channels like SMS & Email to discover and fetch financial information.
• We will be using Account Aggregator and acting as FIU.
• We then organize financial information for users to access and make it useful. This will include but not limit to showing aggregated data, derived data through calculations, predicting balance/interests and future cashflow.
• User’s will have the option to share their financial information with their loved one’s subject to all necessary consents and approvals.

‍

1.2 COMPANY RIGHTS TO SERVICES

Company reserves the rights to exercise discretion regarding the providing services to the User (s), Company may decide not to offer services to certain Users and Company’s decision in this regard shall be conclusive and final.

‍

2. REGISTRATION, ACCOUNT & AUTHORIZATION

In order to use the App, you must download the App from the applicable mobile application marketplace. In order to use the Services, you must register and create an account (the “Account“) using a mobile phone number, as further detailed in our Privacy Policy. When you create an Account with us, you represent and warrant that you are over the age of 18, that you are of legal age in your jurisdiction to form a binding contract, that you possess the legal authority and capacity to enter into these Terms and to form a binding agreement under any applicable law, to use the Services in accordance with these Terms, and to fully perform your obligations hereunder.  You represent and warrant that the information you provide us is accurate, complete, and current at all times and that you are legally authorized to disclose such information to us. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your Account.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer, mobile device and/or Account. You agree to accept responsibility for any and all activities or actions that occur under your Account and/or password. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You may not assign or transfer your rights or delegate your duties under the Account without the prior written consent of the Company. You must notify us immediately of any unauthorized use of your Account or any other breach of security, and in such event you must change your password immediately via the settings in the App. We cannot and will not be liable for any loss or damage arising from any failure of yours to comply with these Terms (e.g., if someone else accesses your Account through the registration information he/she has obtained from you or through a violation by you of these Terms, or for any unauthorized use of your password or Account or any other breach of security). 

The User understands and agrees that, for the Company to provide services, it is legally mandatory for the User to grant explicit authorization to the Company to represent the User and to submit the required documents of the User to the concerned company (s), forums and other relevant body (s) and by accepting the terms & conditions, the User grants the explicit authorization to act on behalf of the User and submit necessary documents/information to the concerned company (s), forums and other relevant body (s).

‍

3.     RESTRICTIONS 

There are certain activities and kinds of conduct that are strictly prohibited when using the Services. Please read the following restrictions carefully. Failure to comply with any of the provisions set forth herein may result (at Company’s sole discretion) in the termination of your use of the Services and may also expose you to civil and/or criminal liability.

You may not (and you may not permit any third-party to) unless otherwise explicitly permitted under these Terms: (a) use the Site and/or the App and/or the Content and/or the User-Generated Content for any illegal, immoral, unlawful and/or unauthorized purposes (including, without limitation, any laws regarding the export of data or software to and from India or other countries); (b) use the Site and/or the App and/or the Content for non-personal or commercial purposes without Company’s express prior written consent; (c) frame or utilize framing techniques or caches to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) on the Site or App or remove or disassociate, from the Content and/or the Site and/or the App and any restrictions and signs indicating proprietary rights of the Company or its licensors, including but not limited to any proprietary notices contained in such materials (such as ©,™, or ®), and you represent and warrant that you will abide by all applicable laws in this respect; (d) interfere with or violate Users’ rights to privacy and other rights, or harvest or collect personally identifiable information about Users without their express consent, whether manually or with the use of any robot, spider or crawler, or any search or retrieval application, or use other manual or automatic device, process or method to access the Site and/or the App and retrieve, index and/or data-mine information; (e) interfere with or disrupt the operation of the Site and/or the App or the servers or networks that host the Site and/or the App, or disobey any laws, regulations, requirements, procedures or policies of such servers or networks; (f) impersonate or attempt to impersonate, falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that the Company endorses you, your site, your business or any statement you make, or present false or inaccurate information about the Services; (g) take any action that imposes, or may impose, an unreasonable or disproportionately large load on our platform infrastructure, as determined by us; (h) bypass any measures we may use to prevent or restrict access to the Site and/or the App or the server on which the Site or App is stored, or any server, computer, or database connected to the Site or the App; (i) copy, modify, alter, adapt, replicate, make available, translate, port, reverse engineer, decompile, or disassemble any portion of the Content made available by the Company on or through the Site and/or the App, or publicly display, reproduce, create derivative works from, perform, distribute, or otherwise use such Content and (j) copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use of, sell, rent, transfer, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to Company’s proprietary rights, including Company’s Intellectual Property (as such term is defined below), in any way or by any means, unless expressly permitted in the Terms and/or under any applicable laws which expressly permits such actions; (k) make any use of the Content on any other site or networked computer environment for any purpose without Company’s prior written consent; (l) create a browser or border environment around Company’s Content (no frames or inline linking is allowed); (m) sell, license or exploit for any commercial purposes any use of or access to the Site and/or the App and/or the Content and/or the User-Generated Content; (n) frame or mirror any part of the Site and/or the App without Company’s prior express written authorization; (o) create a database by systematically downloading and storing all or any of the Content from the Site and/or the App; (p) transmit or otherwise make available in connection with the Site and/or the App any virus, worm, trojan horse, time bomb, web bug, spyware, or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other actually or potentially harmful, disruptive or invasive code or component; (q) use the Services for any purpose for which the Site and/or the App and/or the Services are not intended; (r) infringe and/or violate any of the Terms; (s) transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation ; and/or (t) engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, the App, and/or the Services, or which, as determined by us, may harm us or users of the Site, App and/or Services or expose them to liability.

‍

4. INTELLECTUAL PROPERTY. YOU AGREE  AND UNDERSTAND THAT:

• The Platform and all information, content, materials, products including, but not limited to text, content, photographs, graphics, texts, video and audio content and computer code (“Content”) on the Platform is owned and controlled by the Company and the design, structure, selection and feel and arrangement of the Content is protected by copyright, patent and trademark laws and other various intellectual property rights either in the favour of the Company, or third parties from whom the appropriate permissions have been taken under applicable laws. The trademarks, logos and service marks displayed on the Platform (“Marks”) are the property of the Company or other respective third parties, as the case may be. You are not permitted to use the Marks without the express prior written consent of the Company or the third party that owns the Marks.
• Further, You understand and accept that all information, except Your personal information and other data submitted by You for the purposes of transacting on the Platform, through the Platform shall be deemed the property of the Company, and the Company shall be free to use any ideas, concepts, know-how or techniques provided by You on the Platform, in any manner whatsoever. On initiating a contact or query through the Platform, You agree to be contacted by the Company.

‍

5. THIRD PARTY LINKS

We welcome links to any page on our Site. You are free to establish a hypertext link to the Site, so long as the link does not state or imply any connection or approval of your website, products and/or services by the Company and does not portray Company in a false or otherwise offensive manner. You may not link to our Site from a site that you do not own or have permission to use. In the event that you link to the Company Site, you represent that your site does not contain content that is unlawful or offensive or that infringes third-party rights. However, we do not permit framing or inline linking.

Certain links provided within the Site and/or the App permit our Users to leave the Site and/or the App and enter non-Company sites or services. These linked sites and services are provided solely as a convenience to you. These linked sites and services are not under the control of the Company, and you agree that Company is not responsible for the availability of such external sites or services. Company does not endorse, and you agree that the Company is not responsible or liable for, any content, including but not limited to content advertising, products or other information, on or available from such linked sites and services or any link contained in such linked sites or services. In addition, you agree that the Company is not responsible or liable for such linked sites and services’ privacy practices and/or any other practices. Your access to, use of and reliance upon any such sites, services and content and your dealings with such third parties are at your sole risk and expense. The Company reserves the right to terminate any link at any time. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused, or alleged to be caused, by or in connection with use of or reliance on any services, content, products or other materials available on or through such linked sites or resources. Most of these linked sites and services provide their own legal documents, including terms of use and privacy policies, governing the use thereof. It is always advisable, and we encourage you, to read such documents carefully before using those sites and services, among other reasons, in order to know what kind of information about you is being collected.

‍

6. DISCLAIMERS AND WARRANTIES

1. Company shall in no manner be liable for any fraud happening in the transmission process as the Company neither gets into verification of credibility of the claim nor verification of genuineness/ authenticity of the documents.
2. In case the process is on hold or is not successful for any reasons from the financial institution or any third-party, Company shall not be liable to the User. Company in no way is guaranteeing a successful transfer process. Company only helps in navigating through the process. The success or failure of the process depends on the financial institutions and the User.
3. Company shall not be liable for accuracy, suitability, or correctness of any Financial Information that is obtained through the Services.
4. Company is providing the Platform and the Services on an “as is” and “as available” basis without warranty of any kind, whether expressed or implied including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
5. Company does not make the warranty that:
   • the Platform or the Services will meet your any requirements or expectations;
   • your use of the Services will be uninterrupted, timely, secure, or error-free;
   • the results or information that may be obtained from the use of the Services will be accurate or reliable;
   • any errors or defects in the Platform will be corrected.
6. Any content downloaded or otherwise obtained through the use of our Platform is done at your own will, consent, decision, discretion and risk, and We cannot confirm that such documents or contents are error or virus free and You understand and acknowledge that you are solely responsible for any damage to your devices, for any loss of data that may result from the download of such contents.
7. No advice or information, whether oral or written, obtained by you from Company, which shall create any warranty or liability or obligation that is not expressly stated in the Terms and Conditions.
8. Company’s services are intended as guidance & hand-holding support to the service’s recipient, further, Company strongly recommends that the service recipient shall seek independent advice before making any decision (s).
9. The calculations and data provided by the Company to estimate an individual's net worth are based on the information available and are made on a best-effort basis. The Company does not guarantee the accuracy or completeness of the calculations and shall not be held liable for any errors, omissions, or inaccuracies in the net worth representation. The user acknowledges and agrees that the Company is not responsible for any consequences arising from reliance on these estimates, and the final accuracy of such estimates depends on the information provided by the user and external data sources.

‍

7. LIMITATION OF LIABILITY 

1. Limitation of Liability:You agree that the Company will not be liable for any direct, indirect, special, punitive, exemplary, or consequential losses or damages of whatsoever kind arising out of Your use or access to the application, including loss of profit or the like, whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence) or otherwise.
2. Zero Liability: In any event, the Company shall not be liable in any manner whatsoever in case of misrepresentation of information provided by the User to the Company or for any error (s) committed by the User in the documentation process or for any action taken by the third-party (s) against the User.
3. You shall be solely responsible for any financial decision taken by You on the Services and Company shall not be liable for any loss or damage caused to you or other users of this FOLO platform due to such financial decision, or any kind of reliance upon it. You expressly agree that use of the Finuture Technologies App/ Platform is at your sole risk.

‍

8. INDEMNITY

Notwithstanding any other provision of these Terms to the detriment of this clause, You hereby undertake to indemnify, defend and hold harmless unconditionally the Company and its Affiliate, officers, directors, employees, agents, successors and assigns from and against any of the following (including attorneys’ fees incurred or estimated to be incurred by the Company): 

• any breach of Your representations, warranties, covenants, undertakings or obligations under this Agreement; or. 
• non-fulfilment of or failure of You to perform any covenant, obligation, agreement or undertaking contained in this Terms including; or 
• judicial pronouncements, orders and/or decrees relating to temporary and permanent injunctions, contempt of court proceedings and expenses which may be suffered or incurred by Company and its employees and agents as a result of any misrepresentation or breach by the You; or
• judicial pronouncements, orders and/or decrees relating to temporary and permanent injunctions, contempt of court proceedings and expenses which may be suffered or incurred by Company and its employees and agents as a result of violation\breach of Intellectual Property Rights by You; or
• any direct claim brought by third party against Company; or -act of gross negligence or wilful misconduct by You.

You hereby undertakes to indemnify, defend and hold harmless unconditionally Company and its Affiliate, officers, directors, employees, agents, successors and assigns from and against any claim (including attorneys’ fees incurred by Company for such claims) that any Services, delivered under this Agreement infringes upon or misappropriates any third party's Intellectual Property Rights. In addition, in case any Services or any portion thereof is held, or in Company’s reasonable opinion is likely to be held, in any suit to constitute infringement, You shall within a reasonable time, at its option and its sole expense, either: 

(i) secure for Company the right to continue the use of such infringing item; or 

(ii) replace such item with a substantially equivalent non-infringing item or modify such item so that it becomes non-infringing.

‍

9. GOVERNING LAW & JURISDICTION

These Terms shall be governed in accordance with the laws of India. You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, these Terms, the Agreement(s) entered into on or through the Website or the relationship between You and Company shall be subject to the exclusive jurisdiction of the courts of Mumbai.

‍

10. DELETION OR TERMINATION

You may end your legal agreement with the Company at any time by deactivating your account and discontinuing the use of the Company Services. We provide all our Users with an option through which a User may request archive of a specific card stored on his/her account or deletion/deactivation of the complete account through the support section on the App.

Following a request for deletion, or termination of account by the Company, We consider the agreement to be terminated and take appropriate steps. Provided however, the Company may continue to maintain transaction records for record keeping purposes and/or regulatory reasons.

‍

11. FORCE MAJEURE

Company shall have no liability for failure to perform the Services  if it is prevented, hindered or delayed by reasons of fire, flood, earthquake, explosion or  other casualty or accident or act of God, war or other violence, any technical/software/IT issue or snag or any applicable laws, order proclamation, pandemic, lockdown, demand or  instruction or requirement of any governmental/statutory authority/body.

‍

12. AMENDMENT

We may amend these Terms of Use at any time by posting an updated version on the Website. The updated version of these Terms of Use shall supersede the previous version of the Terms of Use and take effect immediately upon posting. You have the right to opt-out of agreeing to these Terms of Use or any future updated version of the Terms of Use, by ceasing to use the App. Company may notify the User (s) about the amended terms & conditions via email or any other medium Company may deem fit for communication. However, please be aware that your continued use of the Services from the launch of any updated Terms of Use would mean deemed acceptance of such updated Terms of Use including any modification thereof. We recommend you to keep checking the Terms of Use often to be familiar with any updates and changes.

‍

13. CONFIDENTIALITY & PRIVACY

The Company is under legal obligation to maintain confidentiality with respect to the data/information shared with the Company and about complete transactional dealing of the User with the Company. For privacy, please read our privacy policy:..(link). 

‍

14. SEVERABILITY

In the event that any provision of the Terms and Conditions shall be deemed by any court  having jurisdiction thereon to be illegal, invalid or unenforceable, it shall in no way affect  or prejudice the legality, validity or enforceability of any other provision of the Term or  Condition. If any provision of this Terms and Conditions shall be deemed by such court to  be unenforceable because such provision is too broad in scope, such provision shall be  construed to be limited in scope to the extent such shall deem necessary to make it  enforceable, and if any provision shall be deemed inapplicable by any such court to any  person or circumstances, it shall nevertheless be construed to apply to all other persons and  circumstances.

‍

15. WAIVER

The failure to enforce any term hereof shall not be construed to be a waiver  of such term and shall in no way affect the right of Company thereafter to enforce such  term or any term hereof.

‍

16. CONTACT US

If you have any concerns, complaints or grievances about the terms or other users or their manner of use of the application infringe or violate your rights or any complaints about how we handle your personal information, please feel free to contact customer support within the App or through the website. If your support request is not addressed to your satisfaction, you may also contact the Grievance Redressal Office at any time.

For any request, complain, feedback or grievances, please contact: hello@finuture.in

‍